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Shipping & Delivery

Which shipping carriers will deliver my package?

As we offer products from many coffee roasters, your parcels may be sent with different shipping companies. Our coffee roasters ship with DHL, DPD, UPS and GLS.

How can I track my order?

For each package that is shipped to you, you will receive a shipping confirmation with a tracking link. To check the delivery status of your order, access the shipping confirmation you received by email. You can also log in to our store. To do this,

What happens after I have completed my order?

After you have completed your order, you will receive:. If you have general questions or are not happy with the delivery, you can always contact our support team ([email protected]).

How can I view my past orders?

To view your previous orders:. In order to view your previous orders, you must create an account with us during the ordering process. If you use Fast Checkout, no account will be created. In general, you can create an account through the Registration